The following screen will appear, click on Copy to Clipboard. ![]() The following screen will appear, click on Yes. When Speccy opens you will see a screen similar to the one below.Ĭlick on File which is outlined in red in the screen above, and then click on Publish Snapshot. Please download and install Speccy to provide us with information about your computer. If the scan failed take a screen shot of the Log File and post it in your topic. ![]() Click on Help, then click on View Log File. Post the results of the scan in your topic.ħ. The test will indicate either Pass or Fail. When the scan is complete you will see the result under Test Status , please post the results in your topic.Ħ. A menu will open with options for the different scans, please click on Long Generic Test This will scan all storage devices, for this reason you should unplug any USB storage devices.ĥ. You will see Basic Tests above Detected Drives, move the mouse pointer over this.Ĥ. Place a check mark in the drive box you want to run the scan on.ģ. Detected Drives will list the HDDs and SSDs found. Please remove any external storage devices connected via USB ports.Ģ. SeaTools for Windows will search for HDDs and SSDs on your computer. Once the installation begins you will see an image similar to the one below.ġ. Please download and run SeatTools for Windows.īefore the installation begins you will be prompted to either Decline or Accept the terms of the installation, click on I Accept. We need more information regarding the condition of this drive. Does this test confirm that my hard drive is the problem? I also find that applications such as Excel take much longer to load. Here are the results:Ġ6-Quick Test on drive 1 did not complete! Status code = 02 (Interrupted by hard or soft reset), Failure Checkpoint = 102 (Unknown Test) SMART self-test did not complete on drive 1! ![]() I have a 1TB WD internal drive that I think might be going bad so I downloaded the WD data lifeguard diagnostic tool and I ran a quick test. I noticed that various processes would be consuming 100% of my C: drive. I had to reboot my PC and it went through an automatic repair process.Īfter this, my PC was ok for about 15 minutes and then slowed down dramatically. My PC seems to have slowed down recently and today, I received the kernel inpage error (or something like that, i forgot to write it down).
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